Effective Date: June 6, 2025
Welcome to Translate All - Text&Photo (hereinafter referred to as “the App”)! We highly value your privacy and have developed this Privacy Policy to clearly explain how we collect, use, store, share, and protect your personal information during your use of the App. Please read and understand the entire Privacy Policy before using the App. If you do not agree with any part of this policy, please stop using the App.
Special Note:
- The App refers to Translate All - Text&Photo, the translation software we provide.
- We do not intentionally request or collect any sensitive personal information.
- The App is not intended for children under 13, and we do not knowingly collect their data.
- “You” refers to the individual using the service, or a company/legal entity represented by the individual.
- If you are a resident of the EU or EEA, please refer to your rights under the GDPR.
- If you are a resident of California, please refer to your rights under the CCPA and CPRA.
- If your country/region has other privacy laws, your rights shall be enforced in accordance with applicable laws.
You can use the table of contents below to quickly find sections you care about. If you have any questions, please contact us.
Contents:
1. What Information We Collect
2. How We Use This Information
3. Sharing of Your Information
4. Third-party Services and External Links
5. Personalized Advertising Settings
6. Data Retention
7. How We Protect Your Information
8. Data Transfers
9. Your Rights Under the GDPR
10. Your Rights Under the CCPA
11. How to Exercise Your Rights
12. Children’s Privacy
13. Policy Updates
14. Contact Us
1. What Information We Collect
We collect different categories of personal data based on the type of service provided. This includes:
- Information you actively provide,such as text input, voice recordings, or uploaded images;
- Automatically collected data such as IP address, OS version, device type, system language, usage patterns, crash logs, and access timestamps;
- Device permissions such as access to the camera or microphone for specific features, granted only upon your approval;
- Network access information to connect with our translation service.
We follow the principle of legality, fairness, and necessity throughout all data collection processes.
2. How We Use This Information
We use your information to:
- Maintain and optimize services, including performance improvement and interface enhancements;
- Analyze ad performance and improve targeting strategies;
- Respond to your feedback, troubleshoot issues, and offer user support;
- Prevent fraud and ensure service security;
- Provide personalized advertising based on your preferences (if authorized);
- Comply with regulatory or legal obligations.
3. Sharing of Your Information
We may share information with the following third parties under lawful conditions:
- Service providers (e.g., cloud storage, analytics, CDN);
- Business partners involved in joint promotions or services;
- Affiliates, under secure and lawful internal coordination;
- Advertising partners like Google, Facebook, Pangle (without identifiable data);
- Other parties with your explicit authorization.
4. Third-party Services and External Links
This App integrates services from third-party providers for functionality, ads, and analytics. Refer to their policies for details:
- Google Play Services: https://policies.google.com/privacy
- Google Admob: https://transparency.google/our-policies/product-terms/google-admob/
- Firebase: https://firebase.google.com/support/privacy/
- Facebook: https://www.facebook.com/about/privacy
- Pangle: https://www.pangleglobal.com/privacy
- Topon: https://www.toponad.com/en/privacy-policy
You may also encounter external links. Once clicked, your data is governed by those third-party platforms, not our policy.
5. Personalized Advertising Settings
You may manage ad tracking settings via iOS:
Settings → Privacy & Security → Tracking
Disabling ad tracking prevents the use of your IDFA for personalized ads. Ads may still appear but not be customized to your interests.
6. Data Retention
We retain data only for as long as necessary to fulfill our service goals or legal obligations. After expiration, we delete or anonymize the data. If your account is inactive for a long period, we may purge it for storage efficiency.
7. How We Protect Your Information
We implement industry-standard security measures:
- Technical safeguards: HTTPS encryption, access control, firewalls;
- Organizational safeguards: audit logs, role-based permissions, staff training;
- Physical security: restricted server access, monitoring, data recovery mechanisms.
Despite our best efforts, no method of transmission is 100% secure. Please contact us if you suspect unauthorized access.
8. Data Transfers
Your data may be transferred across borders (e.g., to cloud servers in the U.S.) based on operational needs. We use contracts and technical safeguards to ensure compliance with applicable laws.
9. Your Rights Under the GDPR
If you are an EU/EEA resident, you have:
- Right to access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint
10. Your Rights Under the CCPA
If you are a California resident, you are entitled to:
- Know what we collect and share;
- Access and delete your data (with exemptions);
- Non-discrimination for exercising privacy rights;
- Opt-out of the sale or sharing of personal data;
- Designate an authorized agent to act on your behalf.
11. How to Exercise Your Rights
Please email us at [email protected] with your request. Identity verification may be required. We will respond within the legally mandated time frame.
12. Children’s Privacy
We do not intentionally collect data from children under 13. If we find such data was collected, we will promptly delete it. Parents may contact us for deletion or review.
13. Policy Updates
We may update this Privacy Policy to reflect changes in laws, services, or practices. Material changes will be communicated via the App or email notifications. Continued use constitutes acceptance.
14. Contact Us
If you have any questions, suggestions or need to exercise your rights regarding this Privacy Policy, please contact us via Email: [email protected].